Returns & Exchanges

At CUBBY, we want you to love every piece you wear, but if you're not completely satisfied, we offer a seamless 30-day return policy for all unworn items. Simply ensure original tags are attached and the garment is in its original condition to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging and include the packing slip provided in your digital return confirmation email.

3

Ship It Back

Attach the pre-paid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing